RESQ1Emergency Protection
Admin →
Platform Spec v1.8 · Live

When seconds count,
we register and dispatch your emergency in under 30 seconds.

ResQ1 is South Africa's on-demand emergency protection service — 24/7 armed response, medical, and roadside assistance backed by 600+ tactical teams nationally. ResQconnect is the dispatch backbone behind it, now open to commercial workforces and partners.

< 30s
Register & dispatch
99.7%
Response uptime
12k+
Members protected
ops.resqconnect · dispatchLIVE · 3 ACTIVE
RT-04RT-07RT-12RT-19
PANIC AT
-25.833, 28.165
KIRKWOOD · EC
NEAREST ETA
02:19
RT-04 CONVERGING
● 1 ON SCENE● 3 EN ROUTE
RV.4.2.1
ROXANNE M.
1m 55s
+27 72 461 3665 · Household member · 4 dependents
▶ ROADSIDE EMERGENCY · DISPATCHED · RT-19 ON SCENE
ONE PLATFORM · TWO PRODUCTS

Built for households.
Ready for every workforce.

RESQ1CONSUMER · LIVE

ResQ1 for households

A dead-simple PWA installed on any phone in 30 seconds. Hold to panic, and the entire family knows — with real-time location, battery status, and dispatch straight to your armed response.

  • Long-press panic with cancel-window
  • Household roster · request access to any member's location
  • Test-my-safety-net drill mode
  • Fallback tel-link if the network fails
  • Guided install for iPhone and Android — under a minute
For: parents, elderly, medical patients, road-users.
ResQconnectCOMMERCIAL · WORKFORCE

Protect your people at work.

Every driver, field technician, delivery agent, and lone worker gets the same one-tap panic that a household member gets — with the operations team watching the map behind them. Because your duty of care doesn't stop at the depot gate.

  • One-tap panic on every driver's phone — no separate device
  • Live GPS + battery visibility of every worker on shift
  • Duress check-ins and journey-monitoring for long-haul routes
  • Manager dashboard: who's on shift, who's OK, who needs help
  • Same < 30 second dispatch — for your people, not just customers
For: logistics fleets · security guarding · field service teams · lone workers · delivery networks.
THE PIPELINE

From panic to armed response, in four steps.

01
The signal
A tap. A hold. A call for help from your family app, driver device, or dispatch inbox — heard the instant it fires, day or night.
T + 0s
02
The picture
Who you are. Where you are. What you need. Locked in and pushed to responders before the first ring finishes.
T + 2s
03
Boots move
The nearest armed team is dispatched in under 30 seconds. Every action logged. Every second auditable.
T + 4s
04
On scene
Armed officers, medics, or roadside crew converge on your location. You are not alone — you never were.
T + on scene
PARTNER API

The dispatch layer, quietly under your brand.

Insurers, roadside networks, and security operators plug into ResQconnect's dispatch backbone via API, webhook, or inbound email. Your customers see your brand — we handle the routing to armed response in the background.

  • REST API + inbound-email intake
  • 3-tier geocoding (Google · Photon · Nominatim)
  • Auto-dispatch to armed response within 4s
  • White-label domain · your partner's brand
  • 99.7% SLA · signed webhook receipts
4s
Dispatch SLA
99.7%
Uptime
24/7
Control room
LIVE INTEGRATION EXAMPLE
POST /api/inbound/webhook
{
  "partner_id": "acme_fleet",
  "member_ref": "SIM-88214",
  "name": "Roxanne M.",
  "cell": "+27724613665",
  "type": "roadside",
  "lat": -25.83386,
  "lng": 28.16592
}
→ 200 OK  incident_id: "RSQ-2026-01812"
WHY RESQ1

Eight years of tactical dispatch. A flawless track record.

Where most operators auto-dispatch alarm guards and hope for the best, ResQ1 routes every panic through a live command & control room to a proper tactical team — with an SLA behind every dispatch.

8 yrs
Flawless dispatch record
100%
SLA-backed response
24/7
Command & control room
Tactical
Teams — not alarm guards